Lou has regularly evaluated sites for Internet World and CIO magazines. Following his widely respected list of information architecture heuristics, Lou will delve deep into your site from an expert information architect's perspective. The written report will cover what works and what doesn't, and will provide major recommendations for improving your site's information architecture.

As a consultant for numerous Fortune 500 corporations and a member of many advisory boards, Lou has witnessed the inner workings of many companies. He has also run a consulting business; these experiences, combined with information architecture expertise, may be useful to you as you grapple with making information architecture fit within your organization. He will help you:

• Educate decision-makers and help them understand the value of information architecture
• Develop and implement business models for getting various units to cooperate on the governance, design, and maintenance of an enterprise-wide information architecture
• Advise you on the appropriate mix of qualitative and quantitative methods required to make truly informed design decisions
• Staff your information architecture group, ranging from profiling needed skills and writing job descriptions to identifying and assessing talent

Lou is a highly-rated speaker, and has presented, moderated and taught workshops at many corporate and other client venues, including:

• American Express
• AT&T
• Center for American Progress
• Ford
• Hewlett-Packard
• IBM
• Microsoft
• Pfizer
• Sun
• Wells Fargo

Lou teaches his day-long seminar on enterprise information architecture in six cities each year. He has been a regular presenter at the Nielsen Norman Group User Experience Conference, and has also taught classes at the University of Michigan's School of Information. Your organization can benefit from onsite lectures and workshops on such topics as:

• Enterprise information architecture
• Developing effective content models
• Search analytics

Many people who are responsible for a site's information architecture don't know where to begin. Lou can help; as the founder of what grew into a forty-person information architecture consulting firm, Lou has enjoyed many opportunities to mentor new information architects. Lou has experienced many of the bumps and bruises of a working information architect, and can help you and your team avoid potential mistakes.