I have unmatched credentials in information architecture — from founding what for years was the industry's leading consulting firm, to helping organize its first three conferences, to coauthoring its best-selling book. And if I can't help you with your information architecture-related project, chances are I know someone who can.
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As a consultant for numerous Fortune 500 corporations and a member of many advisory boards, Lou has witnessed the inner workings of many companies and not-for-profit organizations. He has also run consulting and publishing businesses; these experiences, combined with Lou's information architecture expertise, may be useful to you as you grapple with making information architecture fit within your organization. He will help you:
Vendor Selection Assistance
Lou has served as an "ace in the hole" for organizations that are looking to hire an information architecture or user experience firm. Lou will help you:
Heuristic Evaluations (of an Information Architecture or Search System)
Lou has regularly evaluated sites for Internet World and CIO magazines. Following his widely respected lists of information architecture and search heuristics, Lou will delve deep into your site or its search function from an expert information architect's perspective. The written report will cover what works and what doesn't, and will provide major recommendations for improving your site's information architecture.
Presenting and Training
Lou teaches day-long workshops on enterprise information architecture and site search analytics in many cities each year, and is available to teach them on-site at your organization. He has been a regular and highly-rated presenter at the Nielsen Norman Group User Experience Conference, and has also taught ground-breaking classes at the University of Michigan's School of Information. The following organizations have asked Lou to speak or lead workshops on-site:
Lou also speaks regularly at industry conferences; visit his presentations calendar to find out where he's been and where he'll be next.
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